Frequent Ask Questions

Can I claim the film tinting together with the windscreen ?

Yes, with supporting documents such as warranty card or invoice for the existing film.

How long do I have to wait for my vehicle windscreen to be replaced and repaired?

for replacement, it will take about 2 to 3 hours (without tinting).

for replacement including tinting, it will be ready within the same day.

Windscreen repair will take about 1 hour to complete. Appointment must be made for this service.

What do I need to know after the replacement or repair of my windscreen ?

  • For replacement, you MUST NOT WASH and TINT the car for 3 days.
  • The yellow tape can only be removed at night
  • Do not stick the smart tag bracket on the windscreen if it’s tinted.
  • For repaired, there’s nothing to concern

Will the windscreen insurance claim affect my NCD (No Claim Discount) ?

No, it won’t affect your NCD.

Can I claim for the wincscreen for the second time with the same insurance policy?

YES, provided you have reinstated the windscreen coverage in the same policy.